B2B content marketing: the great leveller
January 8, 2010 1:26 PM

But when I read Diana Huff's discussion on LinkedIn that small businesses may not be able to compete with large companies because of the difficulty of creating content, I thought the opposite was true: social media is in fact a great leveller.
The reason is, as has been discussed on these pages before, that the impact of content does not depend on the money behind it. True, if you have a big budget and people to organise it, you can produce highly polished videos, and beautifully designed ebooks, compared to the hastily-compiled Wordpress blogs that the time-pressed entrepreneur may have to make do with.
But if the content itself is valuable - if it is useful, original, thought-provoking, expert - it will work as well as the big-budget productions of the blue chips.
The beauty of content marketing is that it does not carry a crippling media buying cost. Small businesses cannot compete in advertising terms with the big boys, because they cannot afford it. So, in the past, when brand presence depended on advertising in the business titles, the small players found it hard to compete. But in the brave new world of content marketing, media is not paid for, it is earned - by usefulness, by creativity, by expertise.
If the small business has an interesting, valuable, expert, useful angle, it will be spread by others and posted in lots of other places.
If they have the creativity, they don't need the spend.
Image courtesy of the great iPhone app, iHandylevel - available for download at all good AppStores.



2 Comments
Mark W Schaefer
This is a first. I completely disagree with you, John.
I'll have to side with Diana on this one.
Consumers are already pummelled with content. It's going to get much, much worse. So who is going to win? The institutions who are able to provide the most consistent and entertaining fare. How will they do it? By spending gazillions of dollars/pounds/euros on the best creative talent in the world. Just as they do now.
Can I personally compete with a Madison Ave ad firm? Could I go head to Aple or Nike? Maybe i could have that one-in-a-million idea but 99.999% of the time the guy with the most money, and the most creative talent will win.
The mega firms will dominate social media, just as they do every other channel, IMO.
Thanks for the thought-provoking post, John.
John Bottom
Mark - I concede that I am taking an extreme position here in order to make a point. And you are right that, if you can pay lots of smart people to create excellent content, you are going to be more successful than a small company with just one smart person.
But my point, in its purest form, which I'm sure you appreciate, was that it is possible for the little guy to compete if he has better content - because that then earns him lots of publicity and kudos via the meritocratic distribution system that exists on the social web. It is possible but, I concede, unlikely.
Am I sounding defensive here? Thanks for your input Mark: you can't have a debate if everyone agrees!
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